Help Center

Devices compatible with FreePower

Compatible devices

FreePower charger warranty

FreePower charger warranty

Things to know when using FreePower

Things to know

Can't find my charger in the app

Can't find charger in app

Charging Halo™ is flashing

Charging Halo™ is flashing

Charging Halo™ issues

Charging Halo™ issues

Phone is getting warm

Phone is getting warm

Phone isn't charging

Phone isn't charging

Battery powering your showroom display

Battery powering showroom display

Connecting FreePower chargers to the mobile app

Connecting to mobile app

FreePower quality check

FreePower quality check

Testing material translucency

Testing material translucency

Using the FreePower app with an access point

Connecting to access point

Replacing the fan on your FreePower charger

Replacing the fan

Replacing your FreePower charger

Replacing the charger

Choosing the right surface material

Choosing the right surface material

FreePower placement guidelines

FreePower placement guidelines

Step-by-step guide to design in FreePower

Guide to design in FreePower

Stone thickness compatibility with FreePower

FreePower stone thickness compatibility